Privacy Policy
Effective Date: 11.05.25

 

Welcome to Capatl. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and, where applicable, the GDPR for EU residents and other relevant international laws.

By using our website or services, you agree to the terms of this Privacy Policy.

 

What Information We Collect

We collect personal information you provide to us, including:

Full Name

Email Address

Phone Number

Payment Information (processed securely via third-party providers)

Account details (username, password)Any other information submitted via contact forms

We also automatically collect certain technical information:

IP address

Browser type and device

Pages visited and actions on our site (via cookies and analytics tools)

 

How We Collect Your Information
Information is collected when you:

 

Create an account

Make a purchase

Fill out a contact or inquiry form

Subscribe to our newsletter or marketing updates

Interact with our site (via cookies and similar tracking technologies)

 

Why We Collect It

We collect and use your information to:

Process transactions and deliver products/services

Create and manage user accounts

Respond to inquiries and provide customer support

Send marketing communications (if you’ve opted in)

Improve our website and services

 

Cookies & Tracking

We use cookies and similar technologies to enhance your experience, track usage patterns, and deliver relevant marketing. You can adjust cookie settings in your browser at any time.

 

Disclosure of Your Information

We may disclose your information to:

Third-party service providers (e.g., payment processors, shipping partners, email marketing services)

Legal or regulatory authorities if required by law

All third parties are obligated to protect your data and only use it for the purposes we specify.

 

International Data Transfers

Your data may be stored or processed outside of Australia, including in the US, UK, NZ, and EU. We ensure such transfers comply with all applicable privacy regulations through contractual safeguards.

 

Data Security

We use appropriate technical and organizational security measures to protect your information from misuse, loss, and unauthorized access. Sensitive data like payment details are encrypted and handled by secure third-party platforms.

 

Access and Control of Your Information
You have the right to:

 

Access, update, or correct your information

Request deletion of your personal data

Opt out of marketing communications

To exercise any of these rights, contact us at: admin@5winters.au

 

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information promptly. If you believe we may have collected such information, please contact us immediately.

 

Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

Contact Us

If you have any questions or concerns about your privacy, please contact us at capatlglobal@gmail.com